Well made fan head. PEX connectors included with remote control. Wiring also included. Can't wait to use them!
Easy diagram to understand how to hook it up. Customer support was great. just ordered some 1.5 ton fan heads to cool house in the summer.
Plumbing in unit nice and clean. Nice quality parts. Makes it very simple to hook up unit. Would recommend it for new or retrofit installs
Great unit at a great price. Very pleased and the wifi thermostat is a big plus. The old unit had a three speed manual fan.
Heat pump is great. Pump station is great. Would like to have more information on how to operate everything. Things such as temperature controls. information on how to set the controls will be a little bit better you are very good customer service on helping with set it up they are very polite.
Installation was relatively easy and it took approximately one hour to complete it, download the app, and connect it to WiFi. Works great!
My old wood boiler was getting up in age. I was reluctant to try this as I never heard of the brand. Order it in the spring took a bit to get. Just got it hooked up. Directions are very lacking… mine was a simple set up just running to a coil on the central unit. But if it performs well this year I will probably expand it… also I chose the Duo for the off chance to burn regular wood logs While I plan to mostly run pellets
I am unable to use the heat pump station because of its size. I expected a much smaller unit (the dimensions listed on the website) and had a place for it. I am guessing the new station is much larger. I am hoping to return it. It is still in its original packaging
Looks like good unit, Long wait!
Waited several months for delivery of 3.5T unit due to shipping issues and COVID lockdowns.
Allen and others at MBTek were patient and as helpful as they could be with something outside their control.
3/4 of my energy bill is for heating between Oct and April. Hoping for a slight overall reduction - it'll depend on future gas prices.
Unit arrived mid April when my radiant floor system goes dormant until Oct. Lots of time for installation!
Update:
Now it's installed and running.
Pipe installation was very simple, only complicated by the positioning of the buffer tank. Turned it on and it ran with just the defaults set. It's silent - only audible within 3'. Heats the buffer tank (50gl) to temp in under 30mins (previous gas heater took ~40mins).
The instructions for the wiring took a little educated guesswork, but everything worked first time and it responds correctly to the house thermostats and the water temp settings.
Now we're attempting to add a DHW indirect tank as the old gas unit has just sprung a leak. Expecting great things.
Shipping is slow. The unit looks great just waiting for the air handler so I can finish hookup and see how it works
Boiler delivered, stayed in the garage in its original wrappings until 15 July 2023. Basement prepped, moved boiler into area. Crate and packaging look good, at first glance, everything looks ok. Complete unvailing, inspection and installation being scheduled for middle of Aug 2023. Mbtek kept me informed of shipping and delivery times and dates, happy thus far. Keep you informed.
The unit was easy to install, the documentation identified the appropriate connections and wiring requirements. The Mobile App for remote access works very well. Very satisfied with my purchase.
Unit looks well built and was well packed for shipping. I’ll update my review when I’ve installed.
The product works great, we had a few questions about the wiring and the technician on the phone was able to answer all our questions and even offered to wait on the line while we wired up the thermostat to make sure everything worked correctly.
We switch between burning pellets, cord wood, or coal depending on price fluctuations. The build quality is excellent. Nothing else on the market even competes.
This is to replace the old Honeywell T6575D. It has input 120v so I was not able to switch to Nest but I wanted a smart thermostat. Unfortunately there are not many options on the market. I was a little skeptic and worried when I put order around Christmas time and had not heard from Mbtek for a long time. The review on website mentioned the long waiting time. The good thing is I got reply after I sent email asking about the order status. Around mid April, I finally got noticed it was shipped out. About installation, it was simpler than I thought. It took me several days to think about wiring and to compare the wiring on old thermostat to this one. There are 8 wires from the wall and I connected them all to the new thermostat. Wire diagram is helpful and the reminder of external jumper between the L and com line is absolutely necessary. I did not use the wire gauge included, which was hard to cut. I had some solid copper 18 gauge left. I did a bit research and concluded it will work fine. A wall plate is included in the package and I appreciate their consideration. I checked the setting following the video posted under other review but I haven’t tried the app yet. I am quite happy with the display and hope it will function well in summer with good control of fan.
Waited several months for delivery of 3.5T unit due to shipping issues and COVID lockdowns.
Allen and others at MBTek were patient and as helpful as they could be with something outside their control.
3/4 of my energy bill is for heating between Oct and April. Hoping for a slight overall reduction - it'll depend on future gas prices.
Unit arrived mid April when my radiant floor system goes dormant until Oct. Lots of time for installation!
Will update later when it's actually working.
Getting Inflation Reduction Act grants is extremely difficult - there is no local contractor prepared to take on this install so it's a DIY!