Unit looks well built and was well packed for shipping. I’ll update my review when I’ve installed.
The product works great, we had a few questions about the wiring and the technician on the phone was able to answer all our questions and even offered to wait on the line while we wired up the thermostat to make sure everything worked correctly.
We switch between burning pellets, cord wood, or coal depending on price fluctuations. The build quality is excellent. Nothing else on the market even competes.
This is to replace the old Honeywell T6575D. It has input 120v so I was not able to switch to Nest but I wanted a smart thermostat. Unfortunately there are not many options on the market. I was a little skeptic and worried when I put order around Christmas time and had not heard from Mbtek for a long time. The review on website mentioned the long waiting time. The good thing is I got reply after I sent email asking about the order status. Around mid April, I finally got noticed it was shipped out. About installation, it was simpler than I thought. It took me several days to think about wiring and to compare the wiring on old thermostat to this one. There are 8 wires from the wall and I connected them all to the new thermostat. Wire diagram is helpful and the reminder of external jumper between the L and com line is absolutely necessary. I did not use the wire gauge included, which was hard to cut. I had some solid copper 18 gauge left. I did a bit research and concluded it will work fine. A wall plate is included in the package and I appreciate their consideration. I checked the setting following the video posted under other review but I haven’t tried the app yet. I am quite happy with the display and hope it will function well in summer with good control of fan.
Waited several months for delivery of 3.5T unit due to shipping issues and COVID lockdowns.
Allen and others at MBTek were patient and as helpful as they could be with something outside their control.
3/4 of my energy bill is for heating between Oct and April. Hoping for a slight overall reduction - it'll depend on future gas prices.
Unit arrived mid April when my radiant floor system goes dormant until Oct. Lots of time for installation!
Will update later when it's actually working.
Getting Inflation Reduction Act grants is extremely difficult - there is no local contractor prepared to take on this install so it's a DIY!
I am loving the boiler, heating garage and house with in floor tubing.The boiler is performing great!
I was very pleased with the customer service. They were quick to assist me in the delivery and the return of the water heater I had ordered. They also made it a priority to refund me and send me notification of their process of which I was very pleased. Thank you for being a a great customer oriented company.
Thank you again.
I installed this Heat Pump in my home, and I'm very impressed. It's been keeping my home warm and comfortable, even during the coldest days.
I'm very happy with my purchase.
I installed it a few days ago and I can already feel the difference in the performance of my heating system. The buffer tank helps to improve the efficiency of my heat pump system, and it ensures that my home is heated evenly. It's definitely a must-have for anyone with a hydronic heating system.
The quality is very impressive! Don't over pay for other brands. Allen, Jesus and the MBtek team are very helpful both before and after the sale. Thank you for the great experience guys.
I found it thick and well built
instructions could have been better along with a parts list
great tech support real people talk to you
could use some USA approvals
The Heat Pump has been a game-changer for me. It's taken the stress out of heating my home, and I don't have to worry about exorbitant energy bills anymore. It's definitely a must-have for anyone looking for a more cost-effective heating solution.
I installed it in my home, and I am really impressed with its performance. It provides excellent heating during the colder months and efficient cooling during the summer. The sleek and modern design also adds to the aesthetic appeal of my home.
The Heat Pump has been a lifesaver for me. I live in an area with extreme temperature fluctuations, and it has kept my home comfortable no matter the weather outside. It's incredibly efficient and easy to use, and I'm very happy with my purchase.
Got the 4 ton unit when it was available and so far so good overall. Few "gotchas" that I've worked through with the MBTek Guys and reaching out to other users. The monobloc design made this a overall simple install! Went through a few days already this winter when it was 0F outside, the electric heating element for backup was minimally used to help boost the water temp while the heat pump was going through defrost cycles.
The Heat Pump is a great investment for anyone looking for a more sustainable and cost-effective way to heat their home. It's incredibly efficient, reliable, and easy to use. I appreciate the fact that it's eco-friendly, and it's helped me reduce my carbon footprint. I would definitely recommend it to anyone.
I don’t think they are csa approved just yet but other then that good shipping, took longer then promised but the unit itself is good it has a big burning chamber, computerization makes it burn at consistent temperatures